About Us

Caps Cases was founded in 1982 by Charlie Bissett and Peter Bush. Trading out of a 5000 square foot factory in Newmarket with just six employees the company was able to compete in the recession of the early 80’s. From the beginning the company set out to enter niche markets in packaging including assembled divisions and pallet containers. This policy has continued over the years with the company also specialising in 6 point gluing, high quality print and the development of the patented “Klikstor” archive storage box.

In 1995 the company opened a factory in Baillieston, Glasgow primarily to supply assembled divisions to the whisky industry. This factory is able to supply both corrugated and solidboard “Eurolok” divisions. The factories at Newmarket and Baillieston are fully integrated and all sales, purchasing and accounts functions are based in Newmarket.

In 2011 Caps Cases acquired another manufacturer, Croftbench who operate out of a 10,000 square foot factory in Hoddesdon, Hertfordshire. Croftbench has a comprehensive list of manufacturing plant and equipment including a 2.8 Metre printer/slotter purchased in 2004, a Sodeme 2-piece stitcher less than seven years old, a Sodeme 1-piece stitcher, various platen presses and a cad-cam sample maker.

In 2012 group turnover exceeded £18 million and Caps Cases now employs over 220 staff. It is testimony to the loyalty of the company’s employees that much of our workforce has been at Caps for over 15 years, for many we were their first employment. Of the 6 people who started in 1982, 4 are still with us!

Many people ask where the name came from. The founders and their wives…
Charlie, Angela, Pete and Sue – CAPS. Looking forward, we continue to develop innovative and exciting new ideas in partnership with our customers. We continue to invest in new machinery and processes. We have introduced lean management techniques into our factories and we have taken on the challenges of new technologies and use them for the benefit of ourselves and our customers.

Caps Cases Ltd recognises the social and economic importance of protecting the Environment and is fully committed to complying with the requirements of the Environmental Protection Act 1990 and the EU Regulation 995/2010.

Our Newmarket site achieved ISO 14001 accreditation on 4th October 2010. This standard involves the management and control of our waste to ensure that our staff, the public and the general environment are not damaged. It also demonstrates our commitment to producing environmentally friendly products which are 100% recyclable. The management of ISO14001 runs alongside our existing ISO9001 Quality Assurance systems.

On 21st March 2013 we had an Environmental and Energy Audit which presented the company’s annual carbon footprint and provided an action plan to identify priority measures to save energy and reduce CO2 emissions.

We are a member of Sedex Global, which is an Ethical Data Exchange dedicated to driving improvements in responsible and ethical business practices in global supply chains.

As a member of Sedex Global we are able to share ethical information about our company with our customers. This includes our assessment questionnaire, audit reports and certifications.

We are also able to use Sedex Global to help us evaluate our suppliers’ ethical code of practice.

You can view a full list of Caps Cases’ interested parties, along with what we communicate to these parties here.

As of March 2018 Caps Cases Newmarket operates as a nut-free site, our full nut and allergen policy can be viewed here

Our Newmarket and Baillieston sites are certified to the BRC Global Standard for Packaging and Packaging Materials: Basic Hygiene Category. We first attained certification to the standard in 2011 at Newmarket, and in 2015 at Baillieston. In our 2019 audits both sites achieved ‘AA’ grades.

Our Newmarket site achieved ISO 14001 accreditation in October 2010, and has maintained certification ever since. This standard involves the management and control of our waste to ensure that our staff, the public and the general environment are not damaged. It also demonstrates our commitment to producing environmentally friendly products which are 100% recyclable. The management of ISO14001 runs alongside our existing ISO9001 Quality Assurance systems.

Our senior management demonstrate a full commitment to the standard, and continually identify and implement any opportunities for improvement that arise, as part of our company wide continuous improvement ethos.

Our Newmarket and Baillieston sites are also ISO9001 certified, and this certification underpins our commitment to producing high quality products.

You can view the full scope of our management system by clicking here.